Platform-Driven Customer Success Manager
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-13
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Dormont Manufacturing Co is looking for a Customer Success Manager to enhance customer relationships and maximize platform adoption. You will serve as a strategic partner for a portfolio of clients, helping them achieve their digital marketing goals through tailored solutions and insights.
Your role includes developing customer success plans, tracking metrics, and collaborating with internal teams to drive customer satisfaction. With at least a year of customer-facing experience, you’ll thrive in a fast-paced environment and leverage your communication skills to build strong relationships.
Benefits include comprehensive health insurance, generous paid time off, and a collaborative office culture.
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