Field Warranty & Customer Care Lead
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-25
Listing for:
PulteGroup
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Pulte Group in Medina, Ohio is seeking a Customer Care Manager II to oversee homeowner service requests in the field, triage warranty concerns, and drive service to completion across assigned communities.
You will lead assessments, coordinate with vendors, manage trades, and maintain customer relationships while ensuring build quality prior to delivery. This role requires on-site work five days a week and a focus on customer satisfaction.
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