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Customer Experience & Quotes Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Mazzella
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

The Mazzella Lifting Center is seeking a Customer Service Representative to be the primary internal customer-facing contact. You will handle calls, web requests, quotes, sales orders, counter sales, and coordination with technicians and suppliers.

Responsibilities include managing CRM and ERP data, delivering timely price quotes, tracking orders, and supporting the Service Supervisors with scheduling. Strong communication and multi-tasking are essential.

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