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EV Service Experience Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Rivian
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20.34 - 26.74 USD Hourly USD 20.34 26.74 HOUR
Job Description & How to Apply Below

Rivian is seeking a Service Advisor in Cleveland to deliver exceptional customer experiences at our service locations. The role blends technical understanding with strong communication as you guide customers through service needs and coordinate with Operations, Call Center, Retail, and Marketing.

You will lead with a focus on continuous improvement, participate in launch activities for new service centers, and support escalation handling.

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