Client Service Center Leader: Data-Driven Operations & Growth
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-30
Listing for:
Legalplans
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
Legalplans is seeking a Client Service Center Manager in Cleveland, OH to lead a team ensuring exceptional service delivery. You will oversee 6-7 supervisors and support 50-70 customer service representatives, focusing on compliance with strategic goals while enhancing customer satisfaction.
The ideal candidate will possess strong leadership qualities, a bachelor's degree, and substantial experience in customer service environments. This position offers the opportunity to influence operations and maintain high service standards.
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