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Season Ticket Concierge & Renewal Advocate
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-03
Listing for:
Cleveland Guardians
Seasonal/Temporary
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
The Cleveland Guardians are seeking a Client Service Specialist to serve as the front line of support for Season Ticket Members, delivering up-to-date information and solutions, and educating members on benefits to drive retention and renewal.
You will handle inbound inquiries, coordinate events, present member overviews, and collaborate with the Ticket Sales & Service team to identify upgrade opportunities and revenue growth.
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