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Customer Experience Specialist - Gaming & Support
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-07
Listing for:
JACK Entertainment LLC
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
JACK Entertainment LLC in Cleveland, OH is seeking a Customer Experience Associate to deliver exceptional support via chat, email, and phone, and to collaborate with multiple teams to enhance the customer journey.
The role requires initiative, strong communication, and adherence to regulatory licensing requirements. You will act as a brand ambassador, stay current on offerings, and help ensure a world-class experience for JACK Casino clients and players.
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