Client Success Manager I - Retention & Growth
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-07
Listing for:
MRI India
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
MRI Software is seeking a proactive Client Success Manager to nurture long-term client relationships and ensure a seamless experience for assigned accounts in the Cleveland area. You will be the main contact, coordinate with internal teams, and drive tailored solutions to maximize satisfaction and retention.
You will monitor client health, guide adoption, and identify upsell opportunities while collaborating with product, support, and sales to deliver ongoing value.
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