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Guest Experience Specialist – Front Desk (Flexible Shifts
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-08
Listing for:
Ivy Hospitality
Part Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ivy Hospitality in Cleveland is seeking a Front Desk Agent to warmly welcome guests and ensure smooth check-in and check-out processes. You will address inquiries and guest issues with efficiency and a friendly demeanor.
The role involves promoting the loyalty program, processing payments, handling key and service requests, and assisting with shuttle services while maintaining company standards and a positive team environment.
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