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Insurance Client Success Specialist - On-Site Cleveland

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Taylor Insurance Group
Full Time position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Taylor Insurance Group is seeking a full-time Customer Service Representative to join the on-site team in the Greater Cleveland area. The role involves handling client inquiries by phone, email, and in person, and providing clear information about policies, coverage options, and claims processes.

Responsibilities include processing policy changes, updating client records, assisting with billing questions, and coordinating with agents and carriers to resolve issues promptly.

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