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Entry-Level Client Services Navigator (Energy Assistance
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-17
Listing for:
Stepforward
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Stepforward in Cleveland, OH is seeking an Entry Level Customer Service Associate to assist residents applying for HEAP, PIPP Plus, and Fuel Fund programs. The role is full-time, Monday–Friday, 8:00am–5:00pm.
You will greet customers, screen applications, gather documentation, and help navigate agency resources while ensuring compliance with regulations. A High School Diploma or GED and one year of related experience are required.
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