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Customer Service Rep
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-09-03
Listing for:
Manpower
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Manage customer accounts including order processing, shipment scheduling, and maintaining order accuracy;
Communicate order status, stock updates, and product information to customers via phone, email, and fax;
Coordinate with internal teams and external sales representatives to ensure timely delivery and customer satisfaction;
Investigate shipment issues such as shortages, damages, or miss-ships, and communicate resolutions to customers;
Assist with return authorizations, credit requests, and updating customer records in the system
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