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Product Support Specialist — Customer Care & Brand Expert
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-09-04
Listing for:
The Sherwin-Williams Company
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
The Sherwin-Williams Company is seeking a Customer Support - Product Support E-Business in Cleveland, OH. You will be the primary contact for end-users, retailers and internal staff, handling questions via phone, email and live chat while delivering empathetic service and accurate guidance.
Key duties include documenting interactions in CRM, applying product knowledge to recommend solutions, supporting multiple brands, and collaborating with marketing, R&D and other teams.
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