Wheelchair Agent

WHEELCHAIR AGENT (FULL TIME)

Passenger Services Agent / Wheelchair Agent

Huntleigh USA

Location:

Cleveland Hopkins International Airport (CLE) – Cleveland, OH Position:
Full-Time Shift: Night Shift (4:00 PM – Midnight or until the last aircraft arrives) Pay Rate: $12.00 per hour

Huntleigh USA is seeking dependable, customer-focused individuals to join our team as Passenger Services Agents/Wheelchair Agents at Cleveland Hopkins International Airport (CLE). In this important customer service role, you will provide mobility assistance and exceptional support to airline passengers, ensuring a positive travel experience from arrival to departure. If you enjoy helping others, working in a fast-paced environment, and being part of an exciting airport operation, we encourage you to apply!

• Provide wheelchair assistance to passengers throughout the airport terminal.
• Escort passengers to and from gates, ticket counters, baggage claim areas, and ground transportation locations.
• Assist passengers with navigating airport facilities while maintaining a professional and courteous demeanor.
• Safely push passengers in wheelchairs for extended periods.
• Communicate effectively with airline personnel, supervisors, and fellow team members.
• Handle passenger requests promptly and professionally.
• Follow all airport, airline, and company safety and security procedures.
• Maintain a high level of customer service and professionalism at all times.
• Complete required documentation and reports as assigned.

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to walk, stand, bend, lift, and push wheelchairs for extended periods.
• Must be dependable and maintain a professional appearance.
• Ability to work nights, weekends, holidays, and overtime as needed.
• Must pass all required background checks and airport security requirements.

• Ability to stand and walk for extended periods.
• Ability to push wheelchairs safely throughout the airport.
• Ability to lift up to 50 pounds with or without reasonable accommodation.
• Ability to work in varying weather conditions when assisting passengers outside the terminal.

• Competitive hourly pay
• Paid training
• Opportunities for advancement
• Employee recognition programs
• Dynamic airport work environment

Start your career with Huntleigh USA and make a difference in the travel experience of passengers every day.