Admission Counselor

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The starting salary is $47,476, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

The Admission Counselor will evaluate applications for admission and make decisions on the admissibility of candidates. An admissions counselor interprets and explains admissions decisions to parents and students. Interprets and explains university programs and policies paying special attention to the identification of appropriate exceptions to normal processes and procedures. An admissions counselor conducts evaluative interviews of prospective students, plans and executes recruitment travel based on analysis of data and builds relationships with high school counselors.

This staff member conducts information sessions on campus and off, as well as responds to questions from parents, students and families on the phone and via email. This staff member represents all facets of undergraduate education and student life at Case Western Reserve University to prospective students, their parents and high school guidance counselors with friendliness, enthusiasm, patience and respect.

All prospective students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin.

• Make decisions on the admissibility of candidates who apply for undergraduate admission to the university. Analyze and interpret high school and college transcripts, interpret standardized test scores, assess academic achievement (must be able to assess strength of courses with the same title offered at different high schools), evaluate quality of essays, interview reports and letters of recommendation. Synthesize this information to predict the likelihood of success at the university in the candidate's indicated area of academic interest.
  
  Make admission decisions based on academic program, contributions to high school and community through extracurricular activities, quality of high school, test scores and make judgements based on demographic information in comparison to other candidates. Evaluate and make admission decisions for candidates based on desirability to the university in meeting a multitude of enrollment goals, which requires application of variable standards.
  
  Make judgements and identify special cases that need to be reviewed by the director. Admission Counselors have the authority to make decisions on the admissibility of candidates in approximately 95% of admission cases. (35%)
• Answer incoming calls and emails from parents, students and counselors while working in the Undergraduate Admission contact center. Orally and in writing, interpret and explain the university's curriculum; describe the culture of Case Western Reserve University undergraduates as well as the campus atmosphere and environment; articulate admission and financial aid policies understanding when exceptions should be made; explain admission decisions. Calm upset, disappointed or angry callers.
  
  (22%)
• Contact individual high schools to schedule visits. Make decisions about priorities when conflicts between available schools are identified. Contact alumni in recruitment territory to schedule alumni events. Book all airline, lodging and transportation needs for travel in compliance with university policies. International travel may be included. Reconcile travel expenses within a timely manner while following the university travel guidelines. Execute travel plan.
  
  (12%)
• Special projects assigned by the director which may include management of events, tour guide program, recruitment, international recruitment or others. (10%)
• Interview prospective students. Evaluate students for fitness at the university. Probe students regarding curriculum, testing and extracurricular activities. Write effective evaluative reports to be used in the application evaluation. Advise students and families on curriculum, testing and opportunities available at Case Western Reserve University. Interpret students' experiences and goals and advise on suitability of Case Western Reserve University and the path toward achieving goals.
  
  (8%)

• Initiate, develop and cultivate strong partnerships with high school counselors. Articulate the profile of student who is likely to be competitive for admission at Case Western Reserve University. Be able to communicate to counselors those students who may be competitive and are desired by the university, but who might fall outside of normal admissions expectations. Explain admission decisions to counselors whose students have applied for admission.
  
  Understand…