Student Liaison, First Jennings CCP Scholars Program

Student Liaison, First Jennings CCP Scholars Program

Department:
Early College Opportunities

Location:

Metropolitan Campus

Reports To:

Project Manager, CCP & ECP

Recruitment Type:
External/Internal

Requisition

Employment Type:

Part-Time Support Staff

Union Position:
Non-Union

Work Schedule:

M-F, 8:30am-5pm (29 hours a week), Multiple Campuses

Number of Openings: 1

Job Description:

SUMMARY

Provides academic support, coaching for academic success, and activities that foster a sense of belonging in a college setting for First Jennings CCP Scholars program. Serves as liaison and connects students to personal, academic, and career support services. Conducts individual and group program-engagement sessions. Collaborates with Tri-C staff, College Credit Plus Coordinators, CCP faculty, College counselors, and high school counselors and personnel to ensure optimum student support.

Provides mentorship and coaching for success.

ESSENTIAL FUNCTIONS

* Utilizes mentoring and coaching skills to increase student motivation and commitment to completing a degree

* Facilitates connections to campus wide resources, including hubs affiliated with Early College Opportunities

* Facilitates and organizes opportunities for students to participate in individual and group program-engagement sessions

* Serves as liaison and connects students to personal, academic, and career support services

* Monitors participants' academic progress and refers to the counseling department as needed

* Assists students with completing financial aid and scholarship applications, writing essays/papers, connecting to academic support, and informing students of program offerings

* Conducts individual and group program-engagement sessions

* Conducts outreach to First Jennings Scholars taking courses off-site in high schools or fully online

* Facilitates supplemental skill-building concepts for students enrolled in high-risk courses

* Meets regularly with staff for participant and program evaluations

* Works collaboratively with the Counseling department to ensure deliberate and attentive student referrals when needed

* Meets with CCP faculty regarding student progress and course content/materials, as needed

* May attend College-wide meetings, workshops, and conferences as directed

* Assists with metric tracking and report preparation

* Supervises work-study students

* Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

* Bachelor's Degree in a related field

* Minimum of two years of demonstrated experience advising, counseling, and/or teaching at the secondary or post-secondary level

* Demonstrated experience making sound decisions that affect a work unit or team

* Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations

KNOWLEDGE, SKILLS, and ABILITIES

* Ability to travel between campuses and worksites to ensure student and programmatic support

* Demonstrated knowledge of student support concepts, practices and procedures, and ability to use in varied situations

* Demonstrated knowledge of virtual classroom learning

* Possess excellent written, verbal, and interpersonal communication skills

* Possess strong organizational and time-management skills

* Ability to work accurately with great attention to detail

* Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment

* Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes

* Possess sound understanding of the needs of community college students

* Ability to work well with faculty, administrators, staff, students, and community agencies

* Possess willingness and ability to work evenings and weekends as needed

* Ability to enter, monitor, and interpret student data accurately

* Excellent customer service skills and proven ability to develop and sustain productive customer relationships

* Ability to effectively complete work assignments independently

* Possess working knowledge of student advising concepts, practices, and procedures with the ability to use in varied situations as it

* pertains to the departmental focus

* Demonstrated basic project management skills

* Demonstrated basic Blackboard skills (or equivalent program)

* Demonstrated intermediate Banner System skills (or equivalent program)

* Demonstrated intermediate proficiency with Microsoft Outlook, Word, and Power Point

* Demonstrated basic proficiency with Microsoft Excel and Access

* Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

* Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

* Ability to develop and maintain relationships with key contacts to enhance work flow and quality

* Possess sensitivity to appropriately respond to the needs of the community

COMPETENCIES

CRITICAL COMPETENCIES

* Service Focus

* Collaboration

* Quality of Work

VERY IMPORTANT COMPETENCIES

* Communication

* Time Utilization

IMPORTANT COMPETENCIES

* Adaptability

* Continuous…