Annual Giving & Alumni Relations Coordinator

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $20.68 per hour, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Working under limited supervision, the Annual Giving and Alumni Relations Coordinator will have oversight of annual giving, donor and alumni engagement programs, stewardship, special fundraising projects, and relationship management support for high level donors.

• Coordinate and communicate the unit's strategic goals and priorities along with event news, alumni and student success stories, faculty research, etc. to the Central Annual Giving team on an on-going basis. Identify targeted prospect segments, including new graduates, mid-level donors, recurring donors, and reunion participants, among others. Ensure content accuracy and work with the unit's leadership team to secure approvals for annual giving engagement activities.
  
  Serve as the point of contact for Central Annual Giving engagement activities and respond promptly to requests from the Central Annual Giving team for content and data points as needed. (40%)
• Provide support with alumni, volunteer, and donor identification, qualification, cultivation, engagement, solicitation, and stewardship. (25%)
• Assist with the planning and staffing of development and alumni relations events. (15%)
• Oversee special projects that require research, collection of information, data analysis, preparation for presentation and dissemination of information. Create and manage with high sensitivity, attention to detail, and maintain confidentiality, a wide range of communications with donors, university officials and trustees, faculty, and friends. Develop briefings and briefing materials for donor meetings. Assist with donor proposal development. (10%)
• Collaborate with the Central Annual Giving team to ensure the success of crowdfunding activities such as Day of Giving and Giving Tuesday. Assist in identifying and communicating with student groups, sharing crowdfunding goals, creating crowdfunding collateral such as video appeals, etc. Share crowdfunding goals and deadlines to unit leadership. (10%)

Assist other staff to cover work overflow and provide backup as needed. (Perform other duties and responsibilities as assigned.)

Department:
Daily contact with the college of Arts & Sciences Dean's Office and Arts & Sciences' development and external relations team, vice dean of development, directors of development and development staff, department assistants, school faculty, senior administrators and staff. Regular contact with the academic departments within the college. Occasional contact with the college's Finance and Administration Office.

University:
Frequent contact with central Annual Giving and Development Services offices. Regular contact with central Alumni Relations Office. Moderate contact with the president's office, vice presidents, deans, University Relations and Development colleagues, and directors of administrative departments as required to perform essential functions.

External:
Continuous contact with donors and friends of the university and the college. Regular contact with the Case Alumni Association.

Students:
Frequent contact with student workers.

Supervise student worker(s).

Education, Experience and Licensing:
Bachelor's degree and 1 to 3 years of related experience OR High school education and 5 years of related experience. Experience working with higher education, development, events, alumni/donor relations, project management, sales, or volunteer programs preferred. A valid Ohio driver's license is required.

• Outstanding communication skills; must demonstrate professional and effective verbal and written communication skills, the ability to clearly and accurately relay information to others and good listening skills. Must be able to compose professional letters and documents. Ability to interact with colleagues, supervisors, and customers face to face.
• Outstanding interpersonal skills with a demonstrated ability to handle public contact and maintain effective working relationships with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals external to the university.
• Project coordination/management and event planning experience.
• Strong organization skills; ability to multi-task, prioritize and meet deadlines. Must demonstrate attention to detail and accuracy, time management skills and follow-through.
• Must maintain the highest degree of sensitivity and discretion and…