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TRIO Associate Academic Coach

Job in Cleveland, Cuyahoga County, Ohio, 44115, USA
Listing for: Cleveland State University
Full Time position
Listed on 2026-06-02
Job specializations:
  • Education / Teaching
    Adult Education, Youth Development, Education Administration, Guidance Counselor: Social/Educational
Job Description & How to Apply Below
Posting Details

Posting Details

Business Title
TRIO Associate Academic Coach

Posting Category
Administrative and Professional

Salary Grade
06

Salary Plan
Professional Staff - SEIU

Hiring Range /Pay Rate

Department
Trio

Department Description

Position Location
Main Campus

FTE
1.00

Job Summary

As an academic advisor assigned to work under federal guidelines on the TRIO/SSS Program, the primary focus of this position is to ensure compliance with TRIO/SSS Program regulations. Provides comprehensive advising and student services support for students, with a focus on services that promote student success and retention. Coordinates the qualitative and quantitative experience of all Program students in assigned caseload.

Assumes responsibility for the following initiatives: academic, personal, and career advising and counseling; developing intervention/referral strategies; assessment and tracking of student caseload; facilitating a successful transition to appropriate college program. Interacts professionally with all internal and external customers using strong interpersonal skills.

Minimum Qualifications
  • Bachelor's degree from an accredited university or college.
  • Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
  • Experience working with student populations and recruitment efforts.
  • Experience using an early alert/advising system powered by predictive analytics.
Preferred Qualifications
  • Master's degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
Knowledge, Skills, and Abilities (KSAs)
  • Ability to creatively motivate, empower, and recognize students.
  • Ability to increase retention and graduation rates.
  • Skilled in effective intervention programs and early outreach plans for students.
  • Working knowledge of student development, education policies, and trends.
  • Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.
  • Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.
  • Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.
  • Skilled in problem-solving, analysis, follow-through, influence, and persuasion.
  • Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.
  • Strong organizational skills, excellent interpersonal skills, and a "Customer Focus" attitude and delivery.
  • Knowledge of working with integrated software systems as an end user and utilizing social networking communications.
  • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
  • Ability to work evenings and weekends, as required.
Requisition Number
PT0703836S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting
08/31/2030

Special Instructions to Applicants

Applicant Instructions

Applications will be exclusively accepted online at http://(Use the "Apply for this Job" box below)..html. Mailed or emailed application materials will not be accepted.

Hours per week
40

Work Schedule

Typically, Monday - Friday, 8:00 AM - 5:00 PM

Advertising Copy

Full Time/Part Time
Full Time

Posted Date
05/07/2026

Close Date/Final date to receive applications

Open Until Filled
Yes

Review Begins
05/14/2026

Tentative Start Date
Position Requirements
10+ Years work experience
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