Student Success Coach

Associate Academic Coach

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Posting Details

Business Title | Associate Academic Coach
Posting Category | Administrative and Professional
Salary Grade | 06
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Unified Academic Coaching
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in developing and implementing goals and strategies as an associate professional in academic coaching, transitions programming and orientation, enrollment, retention, persistence, progression, and graduation. Develops, revises and implements recruiting, outreach, and engagement programming. Participates in teams to develop, monitor, and update degree plans, audits, and academic records.

Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with student populations and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.

Knowledge, Skills, and Abilities (KSAs) | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Skilled in effective intervention programs and early outreach plans for students. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.

Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion. Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.

Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.

Requisition Number | PT0703848S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2027
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://(Use the "Apply for this Job" box below)..html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 05/22/2026
Close Date/Final date to receive applications |
Open Until Filled | Yes
Review Begins | 06/01/2026
Tentative Start Date |

Supplemental Questions

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