Program Manager, Al Lopez Academic Alliance

Program Manager, Al Lopez Academic Alliance

Cuyahoga Community College – Cleveland, OH

Oversees and manages the organization, administration, budget monitoring, periodic review, planning, development, implementation, and general effectiveness of college wide programs and services for students who are first‑generation college students and/or bilingual (English/Spanish).

• Oversees and manages all operational aspects of the Al Lopez Academic Alliance college wide, including programs and services to support student success for first‑generation students and/or students who will benefit from bilingual student support (English/Spanish).
• Monitors the departmental budget and use of funds; effectively plans for expenses and authorizes expenditures.
• Supervises staff and student interns/student employees; including coordinating the search process for new hires, onboarding, training, performance evaluation, and development of employees.
• Provides direct assistance to first‑generation students and/or bilingual students (English/Spanish) related to navigating college processes (e.g., course registration and accessing support services), providing assistance college wide.
• Serves as a liaison between the College and external stakeholders supporting the Al Lopez Academic Alliance.
• Assists other program staff, when requested, with marketing of specific College programs to high school students and adults who are bilingual.
• Develops and maintains effective communication with prospective students, current students, graduates, faculty, and community members who interact through the Al Lopez Academic Alliance (e.g., distribution of newsletters, scheduling of regular student meetings, routine response to inquiries).
• Coordinates the selection of student scholarship recipients and college wide recognition events for students participating in the Al Lopez Academic Alliance in collaboration with the Cuyahoga Community College Foundation and Student Financial Aid and Scholarships.
• Coordinates the speaker selection process with faculty for the Al Lopez Academic Alliance speaker series events for current students, including all event details (e.g., marketing to students, room reservations, catering, and managing inquiries for two events annually, one in the fall and one in the spring).
• Participates in Student Affairs Leadership Meetings, staff retreats, and student retention strategies.
• Implements retention strategies that support students in their academic, personal, and career goals.
• Performs other duties as assigned.

• Bachelor’s degree (significant related experience may substitute).
• Minimum of five (5) years of related full‑time experience in higher education.
• Proficiency in English and Spanish, both spoken and written.
• Demonstrated experience supervising, planning, assigning, scheduling, and ensuring the quality of the work of others.
• Demonstrated experience effectively making decisions that have major implications for the management and operations within a department.
• Demonstrated experience forecasting, planning, maintaining, preparing, and monitoring a business area’s budget.
• Demonstrated experience in a role requiring diverse problem‑solving methods in a variety of situations.

• Master’s degree in counseling, student affairs, education, or business administration.
• Experience with Banner student information system.
• Demonstrated ability to recruit both students and staff.

• Communication
• Adaptability
• Quality of Work

• Time Utilization
• Collaboration

• Service Focus
• Continuous Improvement

The work requires transportation to various College locations, providing speeches and presentations to small and large audiences, and performing in a normal, professional office environment. The employee may sit comfortably, perform repetitive motions with a computer mouse and keyboard, walk, stand, bend, and carry light items. Some walking and standing may occur when traveling to and attending meetings and conferences away from the worksite.

Target starting salary range: $63,000 to $73,000. Final offer will be based on internal equity, unit budget, and candidate qualifications.

If hired, the employee must reside in the state of Ohio and be within commuting distance of the campus to respond to onsite work demands upon the employment start date and throughout the duration of employment.

Cuyahoga Community College is an equal employment/educational opportunity institution.