Admission Counselor

POSITION OBJECTIVE

The Admissions Counselor will evaluate applications for admission in accordance with Master of Science in Anesthesia (MSA) admissions policies and make decisions on the admissibility of candidates. They will interpret and explain policies paying special attention to the identification of appropriate exceptions to normal processes and procedures. The counselor will also serve as an admissions advisor for prospective students and is instrumental in the recruitment of students for all master of science in anesthesia campuses.

They will respond to questions from prospective students on the phone and via email with friendliness, enthusiasm, patience, and respect. All prospective students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin.

The program is the second largest graduate program in the school of medicine, with four sites across the country and the potential to launch additional sites. The responsibilities of this position serve all the program locations. The admissions counselor interacts with potential students, health professions advisors, and university officials as a representative of the program. They serve to facilitate collaboration among the four campuses, particularly in the areas of new student onboarding and orientation.

• Make decisions on the admissibility of candidates who apply for admission to the program. Working with a high degree of independence and under limited supervision, the admissions counselor will analyze and interpret college transcripts, match coursework with program prerequisites, interpret standardized test scores, assess academic achievement, evaluate the quality of personal statements and letters of recommendation, and verify receipt and accuracy of all required materials.
  
  They will synthesize this information to predict the likelihood of success in the program and identify special cases that require review by admissions leadership. (40%)
• Advise and instruct prospective students on program admissions requirements, recommend ways to improve application competitiveness, and counsel on academic fitness for the program. Meet and counsel students in person, via Zoom, telephone, and email. Address telephone inquiries and emails pertaining to central admissions. Exercise professional judgment when counseling about circumstances that do not fall within documented admissions policies. (25%)
• Provide a wide range of tasks and assistance with special projects in support of the admissions process, including management of materials and support for applicant interview days, new student matriculation, recruitment and networking events, processing admissions offers and acceptances, creating student rosters, class photos, incoming class profiles, and cultivating partnerships with college and university health professions advisors. Provide research and analyze statistical data relating to admissions and competitor programs.
  
  Edit admissions web content and student communications. Administer training to staff and student office workers. Represent the program at university meetings. Facilitate presentations and information sessions for special groups. (20%)
• Manage the onboarding process for incoming students. In collaboration with the network staff team and University Marketing and Communications, select a welcome gift for incoming students to aid in student retention and execute the gift plan. Provide students with the necessary credentials and information for setting up their Case Western Reserve University network IDs and email accounts. Work with university health services to provide students with information for securing summer health insurance and interpreting program policy.
  
  Manage upload of new student application materials to the school of medicine OnBase system for file retention purposes. (6%)
• Facilitate collaboration between the program sites and other school of medicine programs as needed, consolidate new student orientation activities and materials, manage the updating and distribution of orientation materials for new students, secure and schedule shared orientation speakers, and manage the Zoom platform for presenters. (6%)

Perform other duties as assigned. (3%)

Department:
Daily contact with admissions team to review applications and collaborate on projects. Continuous contact with master of science in anesthesia staff, faculty, and program directors for updates. Moderate interactions with school of medicine medical education personnel for information sharing, project collaboration, and specific student needs.

University:
Moderate contact with other university entities that support admissions responsibilities such as financial aid, registrar, bursar, international student services, university health & counseling services, health sciences library, Utech. Occasional contact with university pre‑health advisors, procurement &…