Docent Volunteer

Docent Volunteer

Cleveland Museum of Natural History | https://(Use the "Apply for this Job" box below)..org

The mission of Cleveland Museum of Natural History is to inspire, through science and education, a passion for nature, the protection of natural diversity, the fostering of health, and leadership to a sustainable future.

The purpose of the Museum Docent Program is to enhance the visitor experience by providing knowledgeable and engaging guides who can interpret exhibits and artifacts, share the museum's story, and foster a deeper appreciation for our collections. Docents play a crucial role in creating a welcoming atmosphere, facilitating educational experiences, and promoting lifelong learning for all museum visitors.

• Lead educational activities in gallery learning labs or gallery areas using educational collection items.
• Engage with visitors: offer assistance, answer questions, and provide additional context about exhibits and the museum’s mission.
• Conduct guided tours: provide engaging and informative tours for various audiences, including school groups, adult visitors, and special interest tours.
• Assist with programs and events: support museum events, lectures, and special programs by guiding tours, assisting with activities, and interacting with visitors.
• Maintain knowledge: stay informed about current exhibitions, collections, and museum events through ongoing education and training.

• Interest in education and history: passion for sharing knowledge and engaging with the public, particularly in natural history, anthropology, and science.
• Good communication skills: ability to speak clearly and confidently to diverse audiences with a friendly and approachable demeanor.
• Commitment to learning: willingness to participate in ongoing training and professional development.
• Reliability and punctuality: consistent attendance at scheduled shifts and training sessions, demonstrating commitment to the program.

• Age requirement: participants must be 16 years old to apply for our Docent Program.
• Interview process: selected applicants will undergo a brief interview to assess interests and suitability; current volunteers will skip this step.
• Background check: all participants 16 and over will be required to undergo a background check; current volunteers will skip this step.
• Attire: participants must adhere to the museum's dress code, including appropriate professional attire. Closed‑toe shoes and long pants are mandatory for select departments.
• Availability: due to the training schedule, docent program training may be limited to three times a year.
• Volunteer leadership: volunteers must follow the leadership and direction of CMNH staff at all times. Failure to comply may result in immediate removal from the program and potential restriction from future opportunities.

• Orientation session: introductory session covering museum history, visitor services, and volunteer overview.
• Athena training: three‑level training designed to equip docents with knowledge of Project Athena, scientific literacy, content delivery methods, and effective communication techniques.
• Exhibit training: detailed training on current galleries and exhibitions, including key artifacts and interpretive techniques.
• Shadowing opportunities: observation of experienced docents to learn best practices and develop personal tour style.
• Specialty training: optional workshops on specific topics such as human origins, fossils, or regional geology, with opportunities to earn badges or certifications. Must attend a minimum of two per year.
• Ongoing engagement: participate in meetings, workshops, and continuing education sessions to maintain and enhance knowledge and skills.

• Recognition and appreciation: regular acknowledgment of contributions through newsletters, events, and special recognition programs.
• Professional development: access to ongoing training, workshops, and networking opportunities with museum professionals and experts.