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Retention Coordinator

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: The University of Akron
Full Time position
Listed on 2026-08-22
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services, Career & Life Skills Coaching, Education Administration
Salary/Wage Range or Industry Benchmark: 54000 - 75000 USD Yearly USD 54000.00 75000.00 YEAR
Job Description & How to Apply Below

Assist students in the Office of Academic and Retention Support at The University of Akron. Provide retention initiatives and help students achieve their educational goals by offering academic, personal, and career support throughout their collegiate journey. Act as a liaison to campus departments while providing tailor support to diverse student populations, including traditional, non-traditional, post-baccalaureate, transfer, new and returning students, in their pursuit of professional degrees.

Deliver academic, personal, and career support through programmatic initiatives, along with case management and advising support. Establish and build rapport through collaboration with internal and external partners. Implement new strategies and initiatives for student retention and success. Supervise and train professional and student staff.

Essential Functions:
  • Provide comprehensive support to students through academic, personal, and career coaching and mentoring; interpret and disseminate University academic and administrative procedures; maintain accurate records and case documentation; monitor and track student engagement, persistence, and academic progress; analyze and utilize student data to inform individualized interventions and evaluate program effectiveness; cultivate collaborative relationships to support student success; and connect students with appropriate campus and community resources.
  • Implement and manage first-year initiatives designed to support new students, including coordinating onboarding experiences, delivering student success programming, and developing initiatives that promote academic achievement, retention, and persistence.
  • Develop and implement initiatives designed to enhance support services and resources for first-generation college students, promoting their academic success and overall college experience.
  • Plan, coordinate, and participate in recruitment and outreach initiatives that increase awareness of the Office of Academic and Retention Support's programs and services and support student enrollment.
  • Support the planning, coordination, implementation, and assessment of workforce development initiatives by tracking student participation and outcomes, coordinating workforce programming, and cultivating partnerships with employers, educational institutions, and community organizations. Other duties as assigned.
Job Summary:

Assist students in the Office of Academic and Retention Support at The University of Akron. Provide retention initiatives and help students achieve their educational goals by offering academic, personal, and career support throughout their collegiate journey. Act as a liaison to campus departments while providing tailor support to diverse student populations, including traditional, non-traditional, post-baccalaureate, transfer, new and returning students, in their pursuit of professional degrees.

Deliver academic, personal, and career support through programmatic initiatives, along with case management and advising support. Establish and build rapport through collaboration with internal and external partners. Implement new strategies and initiatives for student retention and success. Supervise and train professional and student staff.

Essential Functions:
  • Provide comprehensive support to students through academic, personal, and career coaching and mentoring; interpret and disseminate University academic and administrative procedures; maintain accurate records and case documentation; monitor and track student engagement, persistence, and academic progress; analyze and utilize student data to inform individualized interventions and evaluate program effectiveness; cultivate collaborative relationships to support student success; and connect students with appropriate campus and community resources.
  • Implement and manage first-year initiatives designed to support new students, including coordinating onboarding experiences, delivering student success programming, and developing initiatives that promote academic achievement, retention, and persistence.
  • Develop and implement initiatives designed to enhance support services and resources for first-generation college students, promoting their academic success and overall college experience.
  • Plan, coordinate, and participate in recruitment and outreach initiatives that increase awareness of the Office of Academic and Retention Support's programs and services and support student enrollment.
  • Support the planning, coordination, implementation, and assessment of workforce development initiatives by tracking student participation and outcomes, coordinating workforce programming, and cultivating partnerships with employers, educational institutions, and community organizations. Other duties as assigned.
Additional Position Information:

Education:

Requires a relevant Master's Degree.

Licenses/Certifications/Requirements:

Valid driver's license.

Experience:

Requires a minimum of 2 years of work experience in academic advising/coaching and/or counseling…

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