Education ​/ Teaching Coordinator, Training Instructor ​/ Specialist

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.32 per hour, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

The Center of Innovative Practices is home to a multi-disciplinary team of behavioral healthcare professionals in areas of: systems of care, child, youth and family mental health, substance abuse, trauma, and resilience, providing consultation and technical assistance at the local and state levels on evidence-based practices, program implementation, fidelity evaluation, and system of care policies and practices. The Center of Innovative Practices received a grant to become the Ohio Department of Behavioral Health’s Child and Adolescent Behavioral Health Center of Excellence (CABH COE).

Its goal is to achieve a widespread and sustainable system of care across Ohio through training and professional development activities. The CABH COE supports over 20,000 training participants per year.

The Professional Development Specialist will work under supervision to provide administrative management of Center of Innovative Practices and Child and Adolescent Behavioral Health Center of Excellence’s professional development related functions and events. The specialist will function as a technical resource and advisor for both virtual and live training events, which may require traditional and non-traditional work hours and locations. The professional development specialist will primarily support the Center of Innovative Practice’s training participants and use of the Learning Management System to register for training sessions, create learning management accounts, access individual training accounts for training certificate retrieval and support other pre-training, post-training and day-of training event activities.

The specialist plays an important role in ensuring that training participants have a smooth and successful learning experience.

• Serve as the primary resource for learning management system users, providing support for account creation and learner profile adjustments. Assist with maintaining up-to-date learning management system configurations including but not limited to; entering training sessions in the learning library and maintaining the master training schedule. (25%)
• Monitor registration numbers for each training session, collaborate with the Training Quality Coordinator to engage in promotional interventions to boost registration and training reach. Proactively support pre-training activities via direct communication with training participants/learners and post-training materials for each course in the learning management system. (15%)
• Assist with the collation of attendance reports for each training session, analyze attendance data to determine certificate eligibility and distribute certificates through the learning management system as needed. Engage in organized and timely record keeping to ensure the department is in compliance with state board continuing education certificate validation requirements. Interface with the learning management system, shared google drive record keeping and Zoom software.
  
  (18%)
• Provide specialized training support for select learning programs that have specific eligibility, pre-requisite or post-training requirements. Activities may include proctoring live virtual training to manage virtual chat, assist virtual learners through the waiting room…