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Infrastructure Engineer; Site Reliability Engineer

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Medical Mutual of Ohio
Full Time position
Listed on 2026-06-27
Job specializations:
  • Engineering
    Systems Engineer
Job Description & How to Apply Below
Position: Infrastructure Engineer (Site Reliability Engineer)

Infrastructure Engineer (Site Reliability Engineer)

Medical Mutual employees must submit their applications through MySource. This is a hybrid position located in Brooklyn, OH or Dublin, OH, with a three-day per week onsite requirement.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Job Summary

Infrastructure Engineer I Assists in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new technologies to replace legacy systems and processes.

Infrastructure Engineer II Assists in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new technologies to replace legacy systems and processes.

Infrastructure Engineer III Plays a key role in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.

Infrastructure Engineer IV Responsible for many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.

Responsibilities
  • Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
  • Assists with the day-to-day system maintenance and operations.
  • Supports production as part of a 24x7 on-call rotation.
  • Performs other duties as assigned.
Qualifications

Infrastructure Engineer I Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
• Exposure to CI/CD (Azure Dev Ops, Git Lab, Jenkins, etc.), Infrastructure as Code and other modern IT practices

Infrastructure Engineer II Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience

Infrastructure Engineer III Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience

Infrastructure Engineer IV Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience

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