Regional Service Manager

At ABB
, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

In this role you will be responsible for Field Service Management within Automation Energy Industries Central region of the United States ensuring customer deliverable execution. This role will be responsible for managing a team of Field Service Engineers.
The work model for the role is:
Hybrid {#LI-Hybrid}
This role is contributing to the Automation Energy Industries Service business in the US.
You will be mainly accountable for:

• Champion health, safety, environmental, security, and regulatory compliance, promoting a strong culture across all field service activities.
• Lead and develop a regional team of field service professionals, ensuring effective resource planning, performance management, employee development, and operational readiness.
• Drive financial and contract execution, ensuring compliance with contractual commitments, budget expectations, productivity targets, and business performance objectives.
• Oversee the successful delivery of field service activities, small projects, and system upgrades, ensuring quality, schedule adherence, and coordination across stakeholder groups.
• Improve customer satisfaction and regional business performance by building trusted customer relationships, supporting local, hub, and global goals.

• Bachelor's degree in Engineering, Computer Science, Business, or a related field, plus 10+ years of relevant experience; alternatively, a two-year degree in Process Automation, Computer Science, or a comparable field combined with significant relevant experience and demonstrated accomplishments.
• Experience with 800xA, Harmony/Symphony Plus, or ABB heritage control systems.
• Sound knowledge of all ABB Field Service tools and methodologies.
• General Product knowledge of PLCs, DCS, SCADA, Process Instrumentation, Microsoft Networking, Network & Field Communications protocols, and Electrification.
• Basic industry knowledge of Power Generation & Transmission, Pulp & Paper, Metals & Mining, Oil & Gas, and Utilities & Water.
• Excellent communication skills written and verbal (English) with a high attention to detail.
• Must have a current visa or be authorized to work in the United States.

ABB is an Equal Employment Opportunity and Aff

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.

As an Equal Employment Opportunity and Aff

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to  Resumes and applications will not be accepted in this manner.

[excludes ABB E-mobility, Athens union, Puerto Rico]

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