Sportsbook Cashier - On Call; Tips

Reporting to the Sports book Supervisor, the Sports book Cashier is responsible for accurate cash handling and providing superior guest service. The Sports book Cashier supports the retail sports book operation to consistently deliver betJACK customers an outstanding experience that exceeds expectations. You will also ensure compliance with federal, state, and local regulations.

• Ensure strict compliance with all OCCC regulations and federal IRS requirements.
• Write, verify, and finalize payments on sports wagers.
• Maintain an accurate cash bank.
• Answer questions regarding sports betting wagers and the betJACK sports book app.
• Provide superior customer service and build relationships with casino guests.
• Own and organize a clean sports book counter area.
• Follow service procedures, policies, and standards and support the team.
• Stay current on all compliance training and SOPs.
• Adhere to quality and quantity standards and control mechanisms.
• Accurately complete all required gaming forms while maintaining customer confidentiality.
• Keep ahead of customer service industry trends, challenge the status quo, and apply best practices or new ideas to areas of improvement.
• Perform additional duties as assigned.

• Basic math skills.
• Proficiency using point of sale terminals.
• Knowledge of sports betting markets, products, and customers.
• Meticulous cash handling practices.
• Ability to work well in a fast-paced team environment.
• Heightened attention to detail while recording guest information.
• History of maintaining an accurate cash bank.

• Previous cash handling experience required.
• Sports book/casino experience preferred.
• Minimum 21 years of age.

• Able to obtain and maintain a Ohio Casino Control Commission Sports Gaming License.