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Loyalty & Guest Experience Specialist
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-25
Listing for:
JACK Entertainment
Full Time
position Listed on 2026-07-25
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
The JACK Entertainment team in Cleveland seeks a ClubJACK Representative to execute events and promotions, manage ClubJACK loyalty transactions, and perform cashier duties in the Swag store. You will explain casino programs to players and greet bus patrons with friendly service.
The role requires standing for long periods, multitasking, and flexible shifts including weekends and holidays. Strong guest relations and teamwork are essential in this busy, energetic setting.
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