Construction Loan Processor

Cross Country Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

The Construction Loan Processor is responsible for providing exceptional customer service and file quality. This is accomplished by obtaining and verifying necessary documentation for underwriting the loan file and communicating directly with the customer, builder, and/or loan officer to obtain documentation for final loan approval.

• Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, flood certificate, title commitment, and payoff information; verify vendor orders are completed and returned, and invoices are received and documented.
• Perform a thorough review and analysis of borrower’s credit, income, and assets as required by loan program before submitting the file to underwriting.
• Obtain a complete loan package before submitting to underwriting; verify all required documentation in the file is complete and accurate and identify any potential issues that may arise before submitting to underwriting (pre-underwrite).
• Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review; deliver completely documented file to the underwriter which is ready for approval or denial.
• Communicate directly with the customer in writing and by telephone to obtain missing documentation required for the loan as needed.
• Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations).
• Prepare proper disclosures and re-disclosures as required by regulations.
• Complete required loan submission, re-submission, and closing checklists.
• Manage pipeline within allotted turn times.
• Document all communication related to the loan application in the LOS system’s conversation log.
• Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other transition team members.
• Performs such other duties as required.
• Available to work varying hours and overtime if needed.

• Bachelor’s degree preferred; high school diploma or equivalent combination of education and experience.
• 3-5 years’ residential mortgage processing experience.
• Experience with renovation and/or new construction lending.
• Experience working with automated Loan Origination Systems.
• Experience with Encompass LOS.
• Knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations (Regulation Z and Regulation B requirements) and loan documents.
• Knowledge of industry guidelines and procedures as well as federal, state, and local regulations.
• Proficient in DU, LP, Microsoft Outlook and Windows.
• Excellent math and analytical skills.
• Excellent communication skills.
• Excellent prioritization and time management skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or…