Mortgage Loan Officer

Mortgage Loan Officer

As a Mortgage Loan Officer within PNC's Mortgage organization, you will be based in Northern Ohio (Akron, Cleveland or Canton, OH).

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships; seeks prospective opportunities to retain and/or develop new clients; is responsible for sales calls.
• Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance; manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

• Customer Focused – knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentation
• Innovation
• Mortgages
• Sales

• Customer Experience Management
• Effective Communications
• Financial Analysis
• Loan Origination
• Matrix Management
• Mortgage Products
• Sales Tasks And Activities
• Scheduling Work and Activities
• Selling

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

No Degree

No Required Certification(s)

No Required License(s)