Mortgage Loan Processor Job Cleveland area,Ohio USA,Finance & Banking

Job Overview

Permanent Mortgage Loan Processor – a permanent, onsite role with room for growth. This position requires a detail-oriented candidate with excellent customer service skills, strong oral and written communication abilities, and a keen eye for detail.

Responsibilities

Reviewing and verifying loan applications and supporting documentation for accuracy and completeness.

Coordinating with loan officers, underwriters, and clients to obtain additional information and clarification on discrepancies.

Preparing and maintaining loan files from opening to closing.

Ensuring that all loan documentation is complete, accurate, verified, and complies with company policy.

Updating and verifying data into the loan processing system as needed.

Coordinating with the closing department to ensure a smooth transition and timely closing.

Providing excellent customer service by effectively communicating and cooperating with all internal and external customers.

Keeping up-to-date on the latest trends and developments in the mortgage industry to ensure compliance with all local, state, and federal regulations and laws.

Qualifications

Minimum of 2 years of experience as a Mortgage Loan Processor or a similar role in the mortgage industry (ideal but not required).
Demonstrated knowledge of mortgage loan products, loan documents, and closing paperwork (ideal but not required).
Exceptional attention to detail and a high level of accuracy in preparing and entering information.
Excellent customer service skills with a proven record of maintaining strong relationships with clients, colleagues, and other stakeholders.
Strong oral and written communication skills, with the ability to effectively communicate complex information in a clear and concise manner.
Proficiency in using mortgage loan processing software and other related computer applications.
Ability to work under pressure and meet tight deadlines while maintaining a high level of professionalism and integrity.
A proactive approach to problem‑solving, with strong decision‑making skills.

Benefits

Competitive compensation with accelerated growth potential.
Home purchase discount and other financial incentives.
Mortgage and settlement services discount.
Comprehensive health, life and disability insurance.
401(k) plan.
Employee stock ownership program.
Generous paid time off.
Support and training.
Fantastic retention.
Accelerated career growth.
Strong work/life balance.

Equal Opportunity Employer

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

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