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Mortgage Loan Administrator – Special Programs, Initiatives
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Finance & Banking
Mortgage Loan Originator / Advisor
Job Description & How to Apply Below
- Serve as a key point of contact for our broker partners, supporting several different products with professionalism and expertise
- Educate external loan officers on product offerings, process standards, and best practices, strengthening partnerships and ensuring smooth transactions
- Communicate proactively with applicants to explain product terms, gather required documentation, and address questions throughout the loan process
- Manage a pipeline of loans from initial inquiry through closing, providing clear guidance and exceptional service to borrowers
- Maintain organized workflows, monitor pipeline activity, and prioritize tasks in a fast‑moving environment
- Collaborate with internal teams to ensure the efficient progress of loans, identify opportunities for process improvement, and contribute to emerging initiatives
- Adapt quickly to new products, pilot programs, and evolving processes that support innovation within the department
- Previous mortgage loan origination and/or follow‑up experience
- Hold an active or previously active NMLS license
- A proactive, ambitious mindset with a strong desire to grow and advance within the mortgage industry
- High level of organization with the ability to manage a fast‑moving pipeline and prioritize effectively
- Confidence in building strong professional relationships with borrowers, brokers, and internal partners
- Excellent verbal and written communication skills, demonstrating clarity, professionalism, and client‑focused service
- Ability to quickly learn new products, processes, and emerging initiatives in a dynamic environment
- Positive, solution‑oriented attitude with the ability to work independently and collaboratively
- Strong PC proficiency and comfort navigating multiple systems
- DU mortgage origination experience preferred, but not required.
- active NMLS license
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