Senior Relationship Manager ; NE Ohio​/Cleveland

Relationship Manager (RM)

The Relationship Manager (“RM”) will handle multi-faceted relationships by calling on prospective and existing clients to generate loans, deposits, and fees within a geographic area. The RM will determine credit eligibility, prepare loan narratives, ensure loans meet appropriate criteria, and effectively cross-sell a wide variety of products.

• Develop new and expand existing client relationships by initiating business development activities and proactively reviewing client’s current and changing financial needs.
• Grow and maintain a profitable book of business (loans and deposits) to achieve individual and market goals.
• Develop a comprehensive understanding of client’s needs based on review and analysis of personal and financial data.
• Qualify prospects by collecting and analyzing financial and related data to determine general credit worthiness and merit of loan requests.
• Prepare and oversee the completion of loan approval requirements, including careful underwriting so that the structure meets the needs of the borrower and the bank.
• Obtain appropriate approval for credit under consideration and recommend/negotiated terms, pricing, fees, costs, repayment method, schedule, and collateral requirements.
• Monitor credit quality for the active portfolio, addressing past‑due, non-performing, and credit exceptions, covenant compliance, and other credit risk issues.
• Market products and services, including preparing for client calls, making sales calls, and conducting call follow‑ups.
• Participate in the achievement of corporate sales and service goals to build customer relationships and enhance shareholder value.
• Actively represent First Financial Bank in community, civic, and professional organizations.
• Refer loans to the loan committee for approval.
• Provide credible advice and recommend products that fit clients’ holistic financial goals and business priorities.

• Bachelor’s degree.
• Seven (7) years of proven relationship/account management experience selling banking products in the appropriate segmentation.
• Excellent interpersonal, written, and verbal communication and presentation skills.
• Excellent organizational skills and ability to handle and prioritize multiple tasks.
• Well‑developed analytical and problem‑solving skills.
• Ability to generate new business through a consultative sales approach.
• Demonstrated sales and negotiating experience.
• Ability to work effectively with individuals and groups to manage customer relationships.
• Well‑versed in product knowledge.
• Credit training, credit quality and underwriting experience, including financial analysis.

• Experience working in Capital Markets and/or within the Middle Market space ($50MM+).

$130,000/year to $210,000/year

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.

All roles are incentive eligible with the exception of Co‑Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E‑Verify Employer.