Relationship Strategist - Private Bank

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Associate Relationship Strategist (Relationship Strategist I) within PNC’s Private Bank organization, you will be based in our offices in Downtown Cleveland, OH.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Supports client management activities with clients and prospective clients.
• Coordinates with team members and other PNC partners to deliver an exceptional client experience.
• Helps support the development and execution of a relationship management plan.
• Determines action plans through thorough discovery of client needs to deliver an exceptional client experience.
• Manages a book of business and develops strategies for proactively sourcing new relationships.
• Communicates with existing clients and prospects to ensure expansion opportunities are captured.
• Manages risk through adherence to AMG policies and procedures, working with risk partners to resolve client concerns.
• Maintains timely, accurate, and complete sales/client relationship management administration tasks, ensuring execution of team processes (pre‑call planning, post‑call debriefs, relationship reviews).

• Customer focused – knowledge of values and practices that align customer needs and satisfaction, using that information to create customized solutions.
• Managing risk – assessing and effectively managing all risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities. The following areas are essential.

• Book of business
• Client relationship building
• Credit processes and products
• Customer engagement
• Decision making
• Financial analysis
• Identifying sales opportunities

• Client relationship management
• Communicating for impact
• Decision making and critical thinking
• Influencing
• Managing multiple priorities
• Products and services knowledge
• Understanding customer needs
• Value selling

Roles at this level typically require a university or college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Bachelor’s degree.

No required certifications or licenses.

Base Salary: $75,000.00 – $. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.

This opening is expected to be posted for two business days from 07/16/2026, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, life insurance for employee and spouse/child, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave; up to 11…