Regional Banker​/ Teller

Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where every employee feels respected, valued, and able to contribute to the company’s success. As a Regional Banker/Teller within PNC's Retail Branch organization, you will be based in Cleveland, OH.

PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. Candidates are encouraged to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Manages the customer experience by identifying opportunities to improve a customer’s financial well‑being and create loyalty while increasing share of wallet.
• Drives proactive sales conversations through internal and outbound interactions, including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement.
• Creates a differentiated customer experience by positioning PNC products to meet customer needs and educating customers on managing financial transactions with technology, tools, and resources.
• Applies product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment and ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

PNC employees are expected to be customer focused, manage risk, and continuously learn and grow.

Preferred Skills

• Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

• Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs

Work Experience
Typically requires 1+ year of related experience or product knowledge. A comparable combination of education, certification, and experience may be considered.

Education
No degree required.

Certifications
No required certifications.

Licenses
Additional background checks may be required as per Consumer Financial Protection Bureau regulations.

Base Salary: $33,750.00 – $56,250.00
Salaries may vary based on location, market data, and individual skills, experience, and education. This role is incentive eligible based on company, business, and/or individual performance.

PNC offers a comprehensive range of benefits to meet your needs. Full-time employees may be eligible for medical/prescription drug coverage (including an HSAs feature), dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, and education assistance. Paid time off includes maternity/parental leave, 11 paid holidays, 9 occasional absence days, and 15–25 vacation days per year.

If an accommodation is required to participate in the application process, please contact  or call 877‑968‑7762 and say "Workday." All information will be kept confidential.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA, SAFE Act, and FINRA requirements.

Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in hiring practices.