Accounts Receivable Specialist

Role Description.

This role is responsible for managing customer credit accounts and monitoring credit limits to minimize risk while supporting sales growth.
This is a full-time, on-site role based in Cleveland, OH

Payment Processing:

Accurately apply lockbox deposits, checks, ACH, wire transfers, and credit cards

Discrepancy Resolution:
Research and resolve short payments, over payments, deductions, and unapplied or misapplied cash balances.

Customer

Collaboration:

Communicate professionally with internal teams and customers to clarify and resolve payment discrepancies, and handle account inquiries constructively and follow up on past-due balances through phone and email.

• Experience in a credit, collections, or accounts receivable role in a business-to-business environment preferred.
• Strong credit management and finance skills, including experience evaluating creditworthiness and managing accounts receivable.
• Clear and effective communication skills for interacting with customers, sales, and internal finance teams.
• Attention to detail, organizational skills, and the ability to prioritize multiple accounts and deadlines.
• Proficiency with accounting or ERP systems and Microsoft Office (especially Excel)

The Company offers a competitive salary along with an opportunity for a discretionary bonus, a benefits package, a positive and supportive work environment, and opportunities for professional growth and development.