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Event Manager / Planner Customer Service Rep

VIP Guest Experience Host

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: JACK Entertainment
Full Time position
Listed on 2026-02-14
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Entertainment & Gaming
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading gaming and hospitality company in Cleveland is seeking a VIP Host to ensure exceptional guest experiences in the casino. You will be responsible for relationship management, resolving guest issues, and promoting loyalty programs. The ideal candidate possesses strong customer service skills and has at least one year of relevant experience.

This role offers an opportunity to work in a dynamic environment, requiring excellent interpersonal skills and a commitment to exceeding guest expectations.
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