Hospitality and Office Services Specialist

Overview

Senior On-Site Service Specialist, Hospitality — Step into a key role where you will elevate the client experience through exceptional service, seamless event support, and polished workplace operations. You will drive high‑quality food and beverage service, conference room coordination, and day‑to‑day office upkeep. From preparing meeting spaces to managing hospitality inventory and greeting guests, you will ensure every interaction reflects professionalism, efficiency, and care.

• Lead the coordination, setup, and breakdown of conference rooms, events, and client meetings, ensuring all spaces are prepared to the highest standard.
• Deliver exceptional hospitality service, including food and beverage preparation, replenishment, and presentation for meetings, events, and office gatherings.
• Maintain kitchens, pantries, and break areas by cleaning equipment, restocking supplies, and ensuring hygienic food‑handling practices.
• Greet clients and guests, manage the hospitality calendar, and provide a polished, welcoming experience.
• Conduct regular conference room sweeps to adjust chairs, wipe down tables, restock supplies, and maintain overall room readiness.
• Assemble and arrange meeting equipment such as flip charts, whiteboards, podiums, and divider walls.
• Monitor and manage inventory for food, beverages, kitchen supplies, and conference room materials, including placing orders as needed.
• Support general office maintenance tasks such as trash removal, light cleaning, and restocking restrooms and common areas.
• Assist with clerical, mailroom, copy center, or reception duties as needed to ensure smooth daily operations.
• Train team members on hospitality procedures, service standards, and event setup expectations.
• Uphold safety, cleanliness, and service protocols to maintain a professional and efficient work environment.

• High school diploma or GED.
• One to two years of hospitality, facilities, or office services experience.
• Strong communication skills and the ability to thrive in a fast‑paced, client‑focused environment.
• Basic computer proficiency and comfort using office equipment.
• Ability to lift, move, and transport items such as furniture, supplies, and equipment (up to 75 lbs).
• Ability to stand or walk for extended periods and perform hands‑on physical tasks.

• Experience in corporate hospitality, event services, or facilities support.
• Familiarity with food safety and hygienic handling procedures.
• Valid driver’s license with required insurance coverage.
• Experience training or mentoring team members.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us  are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.