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Guest Experience Manager; Front Desk & Concierge

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: American Cancer Society, Inc.
Full Time position
Listed on 2026-07-10
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 44000 USD Yearly USD 44000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Manager (Front Desk & Concierge)

American Cancer Society, Inc. is seeking a Guest Relations Manager in Cleveland, Ohio to lead front desk operations and ensure a welcoming experience for patients and caregivers. This role manages referrals and supervises a team to optimize guest satisfaction.

The ideal candidate has at least 3 years of experience in guest relations or hospitality management, with strong leadership skills. Benefits include generous paid time off and professional development opportunities.

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