Airport Lounge Food Supervisor

Ready to take flight with your career? Join our dynamic Sodexo team as a Premiere Airline Lounge Food Supervisor at the exclusive United Club Lounge at Cleveland Hopkins International Airport.

Step into a world of excitement and unparalleled service as you lead the team in delighting our esteemed guests. Your role is to provide exceptional hospitality service and ensure a seamless lounge experience, elevating the journey of every passenger who passes through our doors.

Full Time: $19.50/hr Weekly Pay
Shift: Open Availability

• Must have high‑end hospitality/culinary experience.
• Successful candidates must be able to pass a TSA background check.
• Must be in the U.S.D.

• Holidays & Weekends required.
• Holiday, Vacation and Sick pay.
• Medical / Dental Benefits.
• Paid Time Off.
• Career Advancement.

• Understands and follows all policies and procedures.
• Assists in ensuring a safe working environment throughout the facility for all employees.
• Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
• Responsible for the oversight of day‑to‑day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on‑site management.
• Responsible for orientation and training of employees.
• Performs day‑to‑day assignments in addition to oversight duties.
• Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
• Promotes the development of the food service team.
• Attends allergy and foodborne illness in‑service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries promptly.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training, and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May perform other duties and responsibilities as assigned.
• Willingness to learn and grow.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends, and some holidays.
• Attends work and shows up for a scheduled shift on time with satisfactory regularity.

• High School diploma, GED, or equivalent experience.
• 2 to 3 years related work experience in hospitality.

• Must be able to coordinate routine responsibilities of staff and resources.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co‑workers and other departments with professionalism and respect.
• Maintains a professional relationship with all co‑workers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use a computer.

• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift to 35 pounds and occasionally lift/move 40 pounds.

• Generally in an indoor setting; may supervise outside activities and events.
• Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates.
• Primarily in a controlled, temperate environment; may be exposed to heat/cold during outside activities.
• The noise level in the work environment is usually moderate to loud.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.