Front Office Agent

Front Office Associate – Overview

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

• Entry to the Hyatt Family.
• 12 free nights at Hyatt hotels globally after your 90th day of employment.
• Colleague, Friends, and Family rate upon hire.
• 50% off at 1890 Restaurant.
• 25% off at Marengo Spa.
• Affordable Medical, Dental and Vision Coverage after 30 days of employment.
• Paid Holidays, Sick Days and Vacation Days.
• Connect with thousands of National and Local Partners for various discounts.
• Located near RTA stops and pick up points.
• Discounted Parking Passes.

• Access to the Headspace App for all employees, free of charge.
• Hyatt Well-Check wellbeing assessment tool.
• Affordable Medical, Dental and Vision Coverage after 30 days of employment.

• Opportunities for internal promotion across over 700 Hyatt Hotels and Resorts in the United States.
• Regular check-in conversations with managers to discuss personal career goals.
• A wide range of development tools through the Hyatt Learning.
• Education assistance of up to $1,000 per year toward personal growth and development.

• The Human Rights Campaign honored Hyatt among the Best Places to Work for LGBTQ+ equality in 2022, the 18th consecutive year.
• Our vision is to create an environment where people can bring their whole selves to work each day and perform at their best.
• There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic.

Our values:
Respect | Integrity | Humility | Empathy | Creativity | Fun

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.