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Front Desk & Guest Experience Specialist
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-22
Listing for:
Concord Hospitality Enterprises
Full Time
position Listed on 2026-07-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Concord Hospitality Enterprises is seeking a Front Desk Clerk or Guest Services Clerk to welcome guests and deliver exceptional service at the hotel's front desk in Cleveland, OH. You will be the hub of guest interaction, handling requests with warmth and professionalism.
Responsibilities include assisting guests, resolving concerns, posting charges, and communicating with teams to ensure a smooth, memorable stay. Prior hotel experience is a plus.
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