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Front Desk Agent: Guest Experience Guru
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-28
Listing for:
Aimbridge Hospitality
Full Time
position Listed on 2026-07-28
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Customer Service Rep
Job Description & How to Apply Below
Residence Inn Cleveland is seeking a Front Desk Agent to deliver exceptional guest experiences. You will greet guests, manage check-ins and check-outs, handle reservations, and assist with requests to ensure a memorable stay in downtown Cleveland.
Shifts include AM (7AM-3PM) and PM (3PM-11PM), with weekday and weekend availability required. Prior hotel experience and proficiency in hotel systems are advantageous. Join a team that values hospitality, efficiency, and warm, professional service.
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