Guest Services Staff - Agora /Jacobs Pavilion / Globe Iron
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-01
Listing for:
AEG Worldwide
Full Time
position Listed on 2026-08-01
Job specializations:
-
Hospitality / Hotel / Catering
Security Officer, Customer Service Rep, Event Staff/ Venue Crew -
Entertainment & Gaming
Security Officer, Customer Service Rep, Event Staff/ Venue Crew
Job Description & How to Apply Below
Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area);
Operate the various coat check rooms within established guidelines and procedures at the venue;
Scan tickets for entry into the venue, administer wristbands for event entrance (21+, VIP Access, Private Event Access);
Great guests and resolve guest complaints, escalating concerns as necessary;
Monitor guest conduct to ensure a safe and secure environment for all
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