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Guest Relations Coordinator
Job in
Cleveland, Cuyahoga County, Ohio, 44113, USA
Listed on 2026-08-01
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-08-01
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist -
Administrative/Clerical
Hotel Front Desk, Front Desk/Receptionist
Job Description & How to Apply Below
Assist members and guests with pre-arrival, arrival/check-in, activities, problem resolution, and departure/check-out;
Review and log preferences/traces in computer system; handle pre-departure calls;
Handle Front Office duties including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties;
Respond to requests for visitor information, special arrangements, activities or services by making arrangements or identifying providers;
Welcome and acknowledge all members and guests according to company standards, assist individuals with disabilities, and promote satisfaction
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