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Guest Service Agent - Full-time
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-06
Listing for:
Kimpton Hotels
Full Time
position Listed on 2026-08-06
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Register and check-in/check-out hotel guests in a confident, professional and friendly manner;
Answer all phone calls promptly and knowledgeably, providing complete and accurate information;
Review arrivals noting special requests and block rooms as needed;
Open, secure, and balance out daily shift bank including cash, checks, and credit card transactions;
Coordinate with Reservations, Sales, Housekeeping, Bell Staff, and Valet to ensure smooth operations
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