Front Desk Manager: Lead Guest Experience & Front Office
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-08
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-08-08
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Event Management & Planning, Hospitality & Tourism
Job Description & How to Apply Below
Pyramid Global Hospitality is seeking a Front Desk Manager for the Hotel Indigo Cleveland Gateway in Cleveland, OH. You will supervise front desk operations, lead a team, and ensure guest satisfaction while managing staffing, scheduling, and daily operations.
Requirements include frontline supervisory experience, strong leadership and customer service skills, and the ability to work holidays and weekends. The role emphasizes profitability, budgeting support, and cross‑department collaboration in
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