Guest Experience Supervisor – Luxury Front Desk
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-09
Listing for:
Cleveland's Fidelity Hotel
Full Time
position Listed on 2026-08-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist
Job Description & How to Apply Below
Fidelity Cleveland is hiring a Front Office Supervisor to lead daily front desk operations and guest services in Cleveland, OH. The role emphasizes seamless communication with other departments, accurate reservations, professional check-ins/outs, and strong attention to guest satisfaction.
The ideal candidate will have 1+ year experience in hotel front desk or luxury hotel settings, excellent communication skills, and a customer-focused mindset.
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