Guest Experience Coordinator
Job in
Cleveland, Cuyahoga County, Ohio, 44113, USA
Listed on 2026-08-13
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-08-13
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
Facilitate exceptional hospitality and service by enhancing the guest experience with a focus on the location’s frequent Rewards Elite member guests.;
Work as a member of the Guest Services Department supporting several aspects of the Sales and Marketing Operation including Reception Desk Operations, Pre-Arrival Operations, Lobby Greeter and Arrival Experience Operations.;
Generate business travel leads, facilitate customer service events and promotions that drive loyalty and share in the business travel segment.;
Assist with research and follow up on referrals to ensure cost-effective gifting process.;
Promote awareness of brand image internally and externally.
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