Arena Guest Services Lead — Hospitality Supervisor
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-14
Listing for:
Aramark
Full Time
position Listed on 2026-08-14
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Management & Planning, Hospitality & Tourism, Hotel Management
Job Description & How to Apply Below
Aramark is seeking a Lead Hospitality Supervisor at Rocket Mortgage Arena in Cleveland to coordinate Guest Services and lead a team delivering outstanding guest experiences. You will supervise staff, manage registrations and transportation, and train Front Desk/Concierge personnel according to Aramark standards and arena client needs.
The role requires leadership, strong communication, and hospitality experience, with English proficiency and a proactive approach to service.
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